Shipping & Delivery
What shipping methods do you offer?
(1) Expedited shipping
Delivery time is between 2 - 4 days to all major destinations, the fastest shipping method worldwide. Different items have different shipping costs, but all expedited shipping order will get a 50% discount on shipping costs.
(2) Standard shipping
Delivery time is between 5 - 8 days free shipping to all major destinations, it is free shipping but takes a bit longer than expedited shipping. The shipping costs differ from item to item, but for the free shipping items standard shipping order will get a 100% discount on shipping costs. However, for the non-free shipping items, you only enjoy a 55% discount for it.
1. The above delivery estimates do not include order processing time.
2. We are not responsible for customs taxes, thus if your local customs or courier ask for taxes,
you should pay by yourself. Usually we would mark the parcel as a gift and value low to avoid the custom duty,but different country,different policy.It is better to look into your local custom.
How do I estimate my delivery time?
Order Processing Time: 10-20 business days
Expedited Shipping : 2-4 business days
Standard Shipping : 5-8 business days
It usually will take 10-20 business days to hand-make your dresses. However there might be variations on the time needed to produce certain dresses require longer process time, in which case you will be informed at the point of purchase. It will then take about 2-8 working days to ship the products to your destination, the exact shipping time is based on the shipping company (UPS, DHL ,etc) standard. For Quinceanera Dresses, after your order is comfirmed, you will recieve your parcel in 12-28 working days.
How can I track my package?
Once your order has shipped out, we will send you a Shipping Confirmation email that includes your tracking number and the express company"s name and its website. Just click on the link and it will take you to UPS, DHL or other website. From there you can use the tracking code to track your package.
If you have other questions,please contact us email@example.com